Journeyman Services Limited was established as a specialist medical insurance brokerage in 1996.
As a company we have a working knowledge of the insurance world covering over 35 years, with experience ranging from frontline medical assistance, to product design and underwriting, through to the day-to-day administration and customer service.
Journeyman is one of the leading companies arranging international insurance for customers around the world. Our role in facilitating the needs of our clients is a varied one, and covers all aspects of ensuring that not only do our customers get the best value for their money, but that they obtain the best cover for their time working overseas.
We like to think we've got it right. Our work ethic, office layout and staffing levels enable good and close communication between each department. We have a conscientious workforce whose members aim to provide a courteous and professional service from the first point of contact to the last letter sent. We pride ourselves in being able to maintain an unchanging and committed team, drawn from the local area, with a combination of good skills and an empathetic and supportive approach.
Our commitment to you
We understand that being an expatriate in a foreign land or working within an international organisation, it's easy to feel detached from the providers on which you frequently rely. So it's reassuring to know that as well as having a dedicated UK-based support staff, we are also happy to come and visit our clients around the world.
We believe that a good product is not just about the cover offered. That is why from each individual policy benefit, to the administration of set-up, and the handling and processing of claims, we have put together the best policies and accompanying service for our clients. Service that includes:
- A dedicated account manager
- A network of hospitals spanning the globe
Features all built-in to make our customers' lives that little bit easier.
Your peace of mind
All of our policies are underwritten by AXA PPP, giving our clients full confidence and peace of mind that they are getting the best protection that money can buy.
All members have access to AXA PPP, a comprehensive programme providing 24/7 emergency medical, security and travel assistance wherever they happen to be.